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Next BOD Meeting
Tues., April 22nd
7:15 pm
New Market Middle School
meeting schedule



 


 

 

 

 

 


1. How Do I Register my kids for LOUYAA Sports Online?
Just visit our webpage at www.louyaa.org.  Click on the tab for Registration. 

2.  Why does registration open so early?
To begin sport seasons on time with the proper number of teams, coaches and an adequate supply of equipment and field allocations, sports commissioners need a good idea of how many participants are registered.  Please make every effort to register your child as early as possible after registration opens.

3. Your system is charging me for the Annual Membership Fee, but I already paid it.  What should I do?
The system verifies the member fee by crosschecking your home phone number.  Please make sure you have entered your home phone number correctly.  If you have changed your number, we will have to update it in the system.  Contact registrar@luyaa.org for assistance. The $25 Annual Family Membership fee will be charged, each calendar year, beginning with spring registration.  The annual fee contributes to the overall expenses that the organization incurs in advertising, postage, insurance, and other fees that are not paid for by the individual sport programs.  The annual fee entitles each family to a vote in general membership meeting proceedings of the organization and eligibility for members' children to participate in activities.

4. Why am I being charged a Field/Facility Fee per registration?
It is necessary to offset increases in charges for the use of fields and facilities where our children play all year.

5. I have questions before I sign up.  Who do I contact?
You can find contact information on our website.  Please direct sport related questions to the sport commissioners.  The Webmaster, Registrar, Business Manager, Treasurer etc, will not be able to answer sport related questions.

6. Your system won't let me sign my child up for a higher age level.  What do I do?
Most sports have restrictions on age set by the leagues they play in. Check with the sport commissioner to see if they will allow your child to "Play Up". You can find contact information on our website.

7. Why does my sport say it is taking a waiting list?
This means that the sport is full, but that the commissioner is taking a waiting list in case a spot opens up.  If you register for the waiting list, you will still have to pay, but will get a full refund if you child is not placed on a team.

8. I don't have a credit card, or my credit card has been declined.  How do I pay?
You will have to contact the registrar to make payment arrangements.  Registrations are not complete until payment is received.  The system does allow for payment by check as well.

9.  I need to get a refund.  What should I do?
Refunds are processed only through the  Refund Request form.  The form will be automatically submitted to the appropriate persons for approval.  Refunds will be made by check and mailed within 1-2 weeks.

10. If I have a problem with my child's coach, who do I contact?
If you have a question or problem, your coach is your first point of contact within the chain of command.  If you have a problem with the coach, you should contact the sport commissioners, listed in the 'About Us' section of our website.  If you still don't find a satisfactory resolution to your concern, you may then address an e-mail to the Board of Directors at bod@luyaa.org.   

11.  I need to change my e-mail in my registration records.  What should I do?
To update your e-mail in our registration database, please Click Here.  If you registered with two e-mail addresses,  you will have to submit the form twice, once for each email.

12. I can't figure this out and I am totally lost.  What should I do?
Please complete the Support Form for more help.
 

 

Copyright 1998-2009 Linganore Urbana Youth Athletic Association
Last modified: Friday, April 18, 2014